Put talk in focus
Maintain energy and focus with clear communication between you and your listener and enjoy robust wired headsets with all-day comfort. In busy contact centers these headsets are both reliable and user-friendly.

You and your customers get a more natural communication experience with EPOS VoiceTM technology and a noise-cancelling microphone. With its lightweight, ergonomic design, the IMPACT 200 Series delivers a range of solutions that deliver great call clarity and long-term user comfort.

Key benefits & features
Experience communication with clarity
With EPOS VoiceTM technology and noise-cancelling microphone for natural, clear conversations
Enjoy all-day wearing comfort
Acoustic foam ear pads with soft leatherette covers and CircleFlex™dual-hinge ear cup system for a perfect fit
Benefit from robust design
Durable construction with lightweight, metal reinforced headband designed for years of daily use
Protect your hearing
From acoustic shock with EPOS ActiveGard® technology
Easy call management
With in-line call control unit to mute, adjust volume and answer/end calls

Product data
General
Wearing style: Headband -single and double-sided variant.
Color: Black with silver
Headset weight:
- Single-sided: 58 g / 2.05 oz
- Double-sided: 89 g / 3.14 oz
Warranty: 2 years
Audio
EPOS VoiceTM technology: For a clear and natural listening experience
Microphone: Noise-cancelling microphone for optimal speech transmission
Microphone frequency response: 150 – 6.800 Hz (Wideband)
Speaker frequency response:
50 – 18.000 Hz
50 – 12.000 Hz (SC 238 / SC 268)
Sound pressure:
- Limited by EPOS ActiveGard®:
- Max. 103 dB via ED
- Max. 110 dB via ED (SC 238 / SC 268)
- Max. 113 dB via USB
Optimizedfor communication & multimedia*: Sound enhancement profiles adjust automatically for optimal communication or multimedia
Call management
In-line call control**:
- Answer/end call,
- Volume up/down
- Microphone mute
- Redial last outgoing call
Hearing protection
EPOS ActiveGard® technology: Protects users against acoustic injury caused
by sudden sound burst on the line
EU Noise at Work limiter*/***: Enhanced audio protection preventing listening fatigue, average 85 dB over a workday
Content of delivery
What’s in the box-headset: Acoustic leatherette ear pad/s mounted on headset, cable/clothing clip mounted, carry pouch, quick guide, safety guide
Software
EPOS Connect: Remote call control, firmware updates and settings
PC Software: For other relevant PC software
EPOS Manager: Manage, update and configure your EPOS audio devices
from one location
UC compatible: Yes.